Introduction
MVB STUDIO LIMITED (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. Protecting your privacy is a fundamental aspect of our business values, and this policy ensures compliance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. This privacy policy explains how we collect, use, and safeguard your information when you visit our website [www.mvbstudio.co.uk] (“Website”).
1. Information We Collect
We may collect and process the following types of information about you:
(a) Information You Provide
- Personal details: Name, email address, phone number, billing and shipping address.
- Payment details: Information required to process your orders, such as credit/debit card details.
(b) Information Collected Automatically
- Usage data: Information about how you use our Website, including your IP address, browser type, pages visited, and time spent on our Website.
- Cookies: Small files stored on your device to improve your browsing experience (see Section 7 below).
(c) Third-Party Sources
- Marketing data: Information shared with us by advertising networks and analytics providers.
2. How We Use Your Information
We use your information to:
- Fulfil and manage your orders.
- Provide customer support.
- Improve our Website and personalise your experience.
- Communicate with you about updates, promotions, and offers (if you have opted in).
- Comply with legal obligations and protect against fraudulent activity.
3. Legal Bases for Processing
We process your personal data based on the following legal grounds:
- Contractual necessity: To fulfil a contract with you (e.g., processing orders).
- Legitimate interests: To improve our services and Website.
- Consent: When you opt in to marketing communications.
- Legal compliance: To meet our legal obligations.
4. Sharing Your Information
We may share your information with:
- Service providers: Payment processors, delivery services, and IT support providers.
- Authorities: When required by law or to protect our legal rights.
- Business transfers: In case of a merger, sale, or acquisition.
5. International Transfers
Your personal data may be transferred outside the UK or European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses, data adequacy decisions, or other legally approved mechanisms.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes.
7. Cookies
We use cookies to enhance your experience on our Website. These include necessary cookies for the Website’s core functionality, functional cookies to improve your user experience, and marketing cookies to help us provide relevant promotions. You can manage your cookie preferences through your browser settings.
8. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to processing based on legitimate interests.
- Withdraw consent at any time (for marketing communications).
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, please contact us at [insert email address].
9. Security
We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
10. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: support@mvbstudio.shop
Address: 6 Elm Close, Huntingdon PE29 7AS
Effective Date: 19/01/2025